The Customer Support (CS) represents Piaggio Aero’s ‘Front Line.’ 
This important division is responsible for answering any questions and responding to any request from customers, owners and Service Centres.
The Customer Support activities are as follows:

• Field service and help desk support ;
• Technical support;
• Failure reports and significant in-service problems (FR and SISP);
• Technical documentation issuance;
• Technical pubblications distribution;
• Training;
• Data fleet analysis and in-service performance monitoring;
• Aircraft and ground support equipment (AGE and GSE) analysis and reporting;
• Supply chain management;
• Initial, spare and exchange parts; service bulletins kits; AGE and GSE provisioning;
• Maintenance and spare parts  sale orders administration;
• Warranty claims.

Please select the owner portal for more details

 Note:

Please select the above linked country to find the network of Service Centers available